Privacy Policy

Last updated: August 16, 2026

BeyondCure operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). BeyondCure is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details, including your name, address, billing address, shipping address, phone number, and email address.

• Financial information, including payment card information, transaction details, form of payment, payment confirmation, and other payment details.

• Account information, including your username, password, preferences, settings, and other account-related information.

• Transaction information, including the items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

• Communications with us, including information you provide when contacting customer support or otherwise communicating with BeyondCure.

• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information, including information regarding your interaction with the Services and how and when you navigate or use our website.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, place an order, communicate with us, or otherwise provide us with your personal information.

• Automatically through the Services, including from your device when you use our website, products, or services and through cookies and similar technologies.

• From service providers, including providers we use to enable technology, process payments, fulfill orders, provide customer support, or perform other services on our behalf.

• From partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use personal information to provide the Services, including to:

• Process payments

• Fulfill orders

• Arrange shipping

• Process purchases, returns, refunds, exchanges, or other transactions

• Manage customer accounts

• Remember customer preferences

• Send account and order-related notifications

• Provide customer support

• Recommend relevant products

• Improve and personalize the shopping experience

Marketing and Advertising

We may use personal information for marketing and promotional purposes, such as sending promotional communications and displaying advertising for BeyondCure products or services.

This may include advertising based on products you previously viewed, purchased, or placed in your cart and other interactions with the Services.

Security and Fraud Prevention

We may use personal information to:

• Authenticate accounts

• Provide a secure shopping and payment experience

• Detect or investigate suspected fraud

• Prevent illegal, unsafe, malicious, or unauthorized activity

• Protect our customers, business, and Services

If you create an account, you are responsible for maintaining the security of your login information.

Communicating With You

We use personal information to:

• Respond to customer questions

• Provide customer support

• Communicate about orders

• Send shipping or fulfillment updates

• Process refund or cancellation requests

• Maintain our customer relationship

Legal Reasons

We may use personal information where necessary to comply with applicable laws, respond to valid legal processes, investigate or participate in legal proceedings, protect our rights or the rights of others, and enforce our Terms of Service or other policies.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate purposes consistent with this Privacy Policy.

This may include:

• Shopify and service providers that perform services on our behalf, including payment processing, fulfillment, shipping, data analytics, technology services, customer support, and cloud storage.

• Business and marketing partners that assist with marketing and advertising.

• Third parties you direct us to interact with, including shipping providers, social-media services, or other integrations.

• Legal or governmental authorities where disclosure is required or permitted by applicable law.

• Parties involved in a business transaction, such as a merger, acquisition, restructuring, financing, or sale of all or part of the business.

Depending on where you reside, you may have a right to opt out of certain uses of your personal information for targeted advertising or data sharing.

You may exercise applicable opt-out rights through:

https://www.beyondcure.us/pages/data-sharing-opt-out

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and other third parties that may be located outside of the country where you reside.

We may also use Shopify features that incorporate data from your interactions with our store, Shopify, and other merchants to help provide, protect, improve, or personalize certain services.

In some circumstances, Shopify is independently responsible for processing personal information and responding to requests relating to that processing.

You can learn more through Shopify's Consumer Privacy Policy and Privacy Portal:

https://www.shopify.com/legal/privacy/app-users

https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may provide links to websites, platforms, or services operated by third parties.

If you follow a link to a website that is not operated or controlled by BeyondCure, you should review that third party's privacy, security, and other applicable policies.

BeyondCure does not guarantee and is not responsible for the privacy, security, accuracy, or operation of third-party websites solely because they are linked through our Services.

Our inclusion of a third-party link does not, by itself, imply endorsement, sponsorship, affiliation, or approval of that third party.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age required by applicable law.

If you are a parent or guardian and believe that a child has provided us with personal information, you may contact us at support@beyondcure.us to request deletion where applicable.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "sell" or "share," as those terms may be defined under applicable privacy laws, personal information belonging to individuals under 16 years of age.

Security and Retention of Your Information

No security system is completely secure or impenetrable, and we cannot guarantee perfect security.

We recommend that you do not send sensitive or confidential information through unsecured communication channels.

How long we retain personal information depends on factors including whether the information is needed to:

• Maintain an account

• Provide the Services

• Fulfill orders

• Comply with legal obligations

• Resolve disputes

• Prevent fraud

• Enforce agreements and policies

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information.

These rights are not absolute and may apply only in certain circumstances.

Right to Access or Know

You may have the right to request access to personal information that we maintain about you.

Right to Delete

You may have the right to request deletion of certain personal information we maintain about you.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Portability

You may have the right to receive a copy of certain personal information and, in some circumstances, request that it be transferred to another party.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you reside, you may have the right to opt out of certain uses of personal information for targeted advertising or activities legally defined as the sale or sharing of personal information.

You may exercise applicable rights through:

https://www.beyondcure.us/pages/data-sharing-opt-out

If you visit our website with a Global Privacy Control preference enabled, we may automatically treat that signal as an opt-out request where required by applicable law.

More information about Global Privacy Control is available at:

https://globalprivacycontrol.org/

Other than Global Privacy Control where applicable, we do not necessarily recognize other "Do Not Track" signals sent by browsers or devices.

Managing Communication Preferences

We may send promotional emails to customers who are eligible to receive them.

You may opt out of promotional emails at any time by using the unsubscribe option included in the applicable email.

Even if you unsubscribe from marketing communications, we may still send non-promotional communications regarding your account, orders, shipping, customer service, refunds, or other transactions.

Exercising Your Rights

You may exercise applicable privacy rights through the options provided through our Services or by contacting:

support@beyondcure.us

We will not discriminate against you for exercising an applicable privacy right.

We may need to verify your identity before processing a request, as permitted or required by law.

Where applicable, you may designate an authorized agent to submit a request on your behalf. We may require proof that the agent has been authorized to act for you and may require you to verify your identity directly with us.

We will respond to valid requests within the timeframe required by applicable law.

For information regarding data processed directly by Shopify, you may also visit:

https://privacy.shopify.com/en

Complaints

If you have a complaint regarding how BeyondCure processes personal information, please contact us at:

support@beyondcure.us

We will review privacy-related concerns and respond as appropriate.

Depending on where you live, you may also have the right to appeal certain privacy decisions or lodge a complaint with an applicable data-protection or regulatory authority.

International Transfers

Personal information may be transferred, stored, or processed outside of the state or country where you live.

Where applicable law requires specific protections for international transfers of personal information, recognized legal transfer mechanisms may be used.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• Our business practices

• The Services

• Technology

• Privacy practices

• Operational requirements

• Applicable laws or regulations

When we update this Privacy Policy, we will post the revised version on our website and update the "Last updated" date.

We will provide additional notice where required by applicable law.

Contact

If you have questions about our privacy practices, this Privacy Policy, or would like to exercise an applicable privacy right, please contact:

BeyondCure
Email: support@beyondcure.us

Please include sufficient information for us to understand and respond to your request.